Terms and Conditions

TERMS AND CONDITIONS

Users who use the Services offered by bottegabotle.com declare that they know and accept these general contract conditions.

1. Data Controller

BOTLE' SRL
Registered Office: Via Marsala 13/C – 40126 Bologna (BO)
Email Address: info@bottegabotle.com
VAT number: 04159641200

Shop sign: Bottega Botlé

2. Premises

This document constitutes a legal agreement between the User and the company that manages bottegabotle.com and regulates the use of the website and/or application and, in any case, the use of the Services provided. “Legal agreement” means that the terms of this agreement, once accepted by the User, are binding for the latter.

3. Acceptance of the general conditions of sale

1. 1. The sales contract stipulated between Bottega Botlé and the Customer, through the web portal “www.bottegabotle.com” must be considered concluded with the acceptance, even partial, of the order by Bottega Botlé, which reserves the right to accept the order itself. Acceptance is always explicit, and is communicated to the Customer at the email address indicated at the time of the order. By placing an order in the various ways provided, the Customer must declare that he has read all the information provided during the purchase procedure and that he fully accepts the general and payment conditions described below. 
2. If the Customer is a final consumer (natural person for purposes not related to his/her professional activity), once the purchase has been concluded through the site https://bottegabotle.com, he/she must print or save an electronic copy and, in any case, keep these general conditions of sale, in compliance with the provisions of art. 3 and 4 of Legislative Decree no. 185/1999 on distance selling. 
3. Any right of the Customer to compensation for damages or indemnity, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and/or things, caused by the non-acceptance, even partial, of an order, is expressly excluded.

4 . Registration

In order to use the Services or part of them, Users must register by providing, truthfully and completely, all the data requested in the relevant registration form and fully accept the Privacy Policy and this Agreement. You are responsible for safeguarding and maintaining the confidentiality of your login credentials.
It is understood that in no case may the Owner be held responsible in the event of loss, disclosure, theft or unauthorized use by third parties, for any reason, of the Users' access credentials.

5. How to purchase

1. The Customer may purchase only the products present in the electronic catalogue of Bottega Botlé at the time of placing the order and viewable at the web address mercatocopertodiravenna.it, as described in the relevant information sheets. Bottega Botlé reserves the right to modify the information on the properties of the products to adapt them to those provided by the manufacturers, without prior notice. It is understood that the image accompanying the descriptive sheet of a product may not be perfectly representative of its characteristics, and may differ in colour, size, accessory products present in the figure. Bottega Botlé assumes no responsibility for any errors present in the product sheets of the items marketed, which must therefore be considered purely explanatory for commercial and marketing purposes.
2. Correct receipt of the order is confirmed by Bottega Botlé by means of an e-mail response, sent to the e-mail address provided by the Customer. This confirmation message will report the Date and Time of receipt of the order and a 'Customer Order Number', to be used in any further communication with Bottega Botlé.
3. In the event of non-acceptance of the order, Bottega Botlé undertakes to promptly communicate this to the Customer.
4. All prices on the site are intended as prices to the public and, therefore, inclusive of VAT. Bottega Botlé reserves the right to change prices at any time, without prior notice. Changes made to offers and related prices are effective from the date and time of publication on the mercatocopertodiravenna.it site.
5. Bottega Botlé reserves the right to accept or refuse an order, even if valid, at its sole discretion.
6. Bottega Botlé reserves the right to place orders only if expressly indicated in the Notes field.

5. Payment Methods

Credit Card – In the case of purchases of goods with the Credit Card payment method, at the same time as the conclusion of the online transaction, the relevant banking institution will authorise only the commitment of the amount relating to the purchase made. 

The amount relating to the goods shipped is charged to the Customer's credit card at the time of actual shipping of the ordered goods. The credit cards accepted are all those that rely on the Visa and Mastercard circuits. The order cannot be cancelled by the customer under any circumstances. 

In some cases, Bottega Botlé reserves the right to request additional information from the Customer or the sending of a copy of documents proving ownership of the Card used. 

In the absence of the requested documentation, Bottega Botlé reserves the right not to accept the order. 

At no time during the purchase procedure is Bottega Botlé able to know the information relating to the buyer's credit card, as they are entered directly on the website of the banking institution that manages the transaction with extremely high security systems; as there is no data transmission, there is no possibility that these data are intercepted. 

No computer archive of Bottega Botlé contains the customer's credit card data. In no case can Bottega Botlé be held responsible for any fraudulent or improper use of credit cards by third parties, when paying for products purchased on https://bottegabotle.com. 

Bottega Botlé issues invoices only if expressly requested by the customer in the Notes field of Check-Out.

6. Registration

In order to use the Services or part of them, Users must register by providing, truthfully and completely, all the data requested in the relevant registration form and fully accept the Privacy Policy and this Agreement. You are responsible for safeguarding and maintaining the confidentiality of your login credentials.
It is understood that in no case may the Owner be held responsible in the event of loss, disclosure, theft or unauthorized use by third parties, for any reason, of the Users' access credentials.

7. Complaints

Any complaints must be addressed to BOTLE' SRL, Via Marsala 13/C – 40126 Bologna (BO). Email address: info@bottegabotle.com 

Disputes: ODR Platform – European Commission – Regulation 524/2013

8. Indemnity

The User undertakes to indemnify the Owner (as well as any companies controlled or affiliated by the same, its representatives, directors, agents, licensees, partners and employees), from any obligation or liability, including any legal fees incurred for defense in court, which may arise in response to damage caused to other Users or third parties, in relation to the content uploaded online, to the violation of the law or the terms of these conditions of service.

9. Applicable Law and Court

This Agreement and all disputes regarding its execution, interpretation and validity are subject to Italian law. The applicable court will be that of the place where the Owner is established. The exclusive court of the consumer is an exception, if the law so provides.